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Returns & Exchanges
At Love Nala, we want you to feel confident in your style. If your purchase isn't quite right, you can return or exchange any unworn items within 30 days of delivery.
1
Start Your Request
Visit our online returns portal and enter your order number and zip code to initiate the process.
2
Pack Your Items
Securely place the items in their original packaging with all Love Nala tags still attached.
3
Ship It Back
Download and print your prepaid shipping label, then drop the package off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing